Leadership Team
Frequently Asked Questions
What types of linens do you offer?
We offer a wide range of linens including bedsheets, duvets, pillowcases, throws, and customized sets in a variety of fabrics, colors, and sizes.
How can I place an order?
You can place an order through our website peggyscozzylinen.co.ke by selecting your items and checking out, or by calling our customer service for assistance.
What payment methods do you accept?
We accept M-Pesa, bank transfers, and credit/debit cards. Secure online transactions are guaranteed.
How should I care for my linens?
Wash your linens with cold water and mild detergent. Avoid bleach. Tumble dry on low and remove promptly for best results.
Do you offer delivery?
Yes, we deliver countrywide within Kenya. Standard delivery timelines apply based on location.
Can I track my order?
Yes, once your order is shipped, you’ll receive a tracking number via SMS or email.
Do I need an account to shop?
No, you can check out as a guest, but having an account allows you to view order history and save favorites.
Do you offer custom sizes or embroidery?
Yes, we offer customized sizing and personalized embroidery options upon request. Contact us to learn more.